Return Policy for Marley One
Return Policy for Marley One: 30-Day Satisfaction Guarantee
At Marley One, we are committed to providing high-quality supplements and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
Easy Returns
- If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund.
- To be eligible for a return, products must be unused, unopened, and in their original packaging.
Simple Return Process
- Contact Us: Email our customer service team at sales@naturalmystic.life with your order number and the reason for your return.
- Approval: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on where to send your return. You will be responsible for your return shipping cost, unless the return is due to our error (e.g., you received an incorrect or defective item).
Quick Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval of your refund.
- Approved refunds will be processed immediately, and a credit will automatically be applied to your original method of payment. Please allow a few days for your bank or credit card company to process the refund.
Exchanges
If you received a defective or damaged item, we are happy to provide a free replacement. Please contact us at sales@naturalmystic.life with your order details and a photo of the damaged item.
Non-Returnable Items
For health and safety reasons, we cannot accept returns of opened supplements or perishable goods. We appreciate your understanding.
Hassle-Free Experience
Our goal is to make your return experience as smooth and easy as possible. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team at sales@naturalmystic.life. Our Live Chat is also available on our website during business hours, and we will be happy to assist you.
Thank you for choosing Marley One. We appreciate your business and are committed to providing the best possible service.