Delivery Policy for Marley One (eCommerce)

At Marley One Wellness, we strive to ensure that your order is delivered to you promptly and efficiently. Please read our delivery policy carefully to understand our shipping processes and procedures.

1. Processing Time

• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, processing times may be delayed. We will notify you of any significant delays.

2. Shipping Rates & Delivery Estimates

• Standard Shipping: Free for almost all orders. Please check the website for specific product exceptions. Delivery within 5-7 business days.

3. Shipping Confirmation & Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

4. International Shipping

• We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout.
• Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Delivery Issues

• If your order is delayed, lost, or damaged during shipping, please contact us immediately at sales@naturalmystic.life.
•  with your order number and details of the issue.
• We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Address Errors

• Please ensure that all shipping information is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.

7. Returns and Refunds

• For information on returns and refunds, please refer to our Return Policy.

8. Contact Us

• If you have any questions or need assistance with your order, please contact our customer service team at sales@naturalmystic.life.

Thank you for shopping with Marley One Wellness! We appreciate your business and are committed to providing you with the best possible service.